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常見問題與服務規範

Frequently Asked Questions

服務規範 / Service Scope
我們是您在亞洲的專屬採購團隊。從產品開發、工廠審核到生產監製，解決跨境採購的品質與溝通問題。
We act as your dedicated sourcing team in Asia, handling everything from product development to production oversight to eliminate cross-border sourcing headaches.
視產品類別而定。客製化包袋或禮品類通常為 100–500 件。我們會盡力協助協調最合適的起訂量。
MOQ depends on the item, generally 100–500 units for custom bags or gifts. We strive to find the best fit for your project.
設計與工期 / Design & Lead Time
我們僅接收 AI 格式檔案，且所有文字與圖案必須完成「向量化 (Create Outlines)」。
We only accept AI files, and all text/graphics must be vectorized (Create Outlines) to ensure production precision.
打樣約 7–14 工作天；大貨約 30–45 工作天。當大貨訂單達標後，打樣費通常可全額折抵。
Sampling: 7–14 working days. Mass production: 30–45 working days. Sample fees are typically refundable upon mass order.
付款與售後 / Payment & Returns
台灣訂單請匯款台幣；海外訂單需生產前全額付清，且僅接收美金電匯 (USD Wire Transfer)。
Taiwan orders via TWD transfer. International orders require full payment prior to production via USD Wire Transfer.
請注意：訂製商品不適用於「七天鑑賞期」。一旦量產恕不接受因個人因素退換。
Note: Custom products are excluded from the 7-day cooling-off period. Returns are not accepted once production begins.
GET IN TOUCH / 立即諮詢

還有其他問題？專業業務來解答。

Have other questions? Send us a message.

不管是很有質感的袋袋，還是環保隨行杯，只要您有想法，我們就有辦法把它變出來。別猶豫，直接跟我們的業務聊聊您的需求吧！

Whether it is premium bags or eco-friendly essentials, if you have the vision, we have the means. Don’t hesitate—chat with our consultants today!

LINE 找我們聊聊 Chat with us on LINE IG 看更多實作案例 See Portfolio on IG

*我們回得很快（通常 60 分鐘內） | 歡迎來逛逛我們的合作實績
*Fast response (usually within 60 mins) | Explore our successful collaborations